IT Service Partner (Is Your Partner Local?)
Local IT Services vs. Remote IT Services In the Information Technology space, we’ve seen a massive trend towards private equity companies purchasing a whole bunch of IT Service provider companies to form a “platform.” As this trend continues to gain momentum, in many...
Local IT Provider (Why Is Trust Important?)
A Matter of Trust We are always surprised when we talk to prospective clients about how unhappy many of them are with their current providers. Why haven’t they replaced the IT provider they don’t trust? We believe that answer lies with the fact that it’s hard to...
IT Services (Flat Rate Billing Vs. Hourly Billing)
Efficient and Effective IT Service Management Given the increasing importance of stable and secure technology in your business, a predictive model to support technology is becoming critical. Companies that tally up their unplanned (reactive) IT service expenditures...
Are We Solving Problems or Causing Movement?
Are we solving problems or just causing movement? At some point, we have all managed change initiatives. It might have been something small like redecorating a house, or exceptionally large like changing the organizational structure of a company, but at some point, a...
Employee Onboarding Process – Does it Matter?
Why is the employee onboarding process such a big deal? Is it worth all the trouble to build an onboarding system? For a company in growth-mode, the ability to quickly onboard a new employee (or a newly acquired company) is paramount to being to able to scale...
How to Manage Projects – The P3 Way
Like most companies, we have had our struggles with project management. Trouble deciding who is on the project team, who is responsible for moving the project forward, determining the proper scope of work, sticking to the scope of work, and finally, getting the...
Hire Internally For IT Support? Is There a Better Solution?
Is it better to hire internally or to partner with a technology company for your technology support needs? Like all complicated questions, the answer depends on several variables. The goal of this article is to help identify some of the factors involved in this...
Microsoft Office Price Increase – First Time in 10 years
Recently, Microsoft announced that they are raising the price of Microsoft/Office 365 services for the first time in 10 years. They have been innovating and adding new value over the past decade, but have not raised prices during that time. There are three primary...
Recent Comments