Responsive Competent IT Services
in Spokane & Coeur d’Alene

I am the network manager at Northeast Tri County Health District. I have been here for 21 years. In that time we have had four different IT support contracts. Even though we are a small agency, we have a fairly complex system.
…needless to say, we were at a disaster level when Philantech3 came on board. Will and his team are brilliant, even though I manage the network I am far from an expert. Their ability to communicate and respond in a very timely manner to the few problems we have had are beyond compare. We had a very difficult start up because of past mistakes made on our network. Will and his team worked tirelessly on our project. Our down time was timed early in the mornings or in the evenings and weekends. While working with our data base service providers, Philantech3 was always able to communicate effectively and in a very timely fashion.
I can only say how extraordinary the team at Philantech3 is. I give them highest recommendation.

Victoria EvelandNortheast Tri County Health District

Since that time, I have only used their services for my IT needs which has included several hardware upgrades for work stations and business servers, and account maintenance on a daily basis. I have found owner Wil Buchanan very knowledgeable, personally approachable and responsive, and his staff as well. I’m sure I’m not one of their biggest customers, but I have been treated as if I were one – courteously and quickly when I have a need. Wil has also been pro-active in contacting me for a review of the services they provide for me and to make me more knowledgeable and aware of things to be aware of to prevent phishing, viruses, etc. before they occur. Philantech3 has serviced my needs well. I highly recommend them.

Jim Spurgetis Managing PartnerJames P. Spurgetis, P.S.

It is a heavy responsibility to keep our IT infrastructure on line, on task and on budget. (Philantech3) is the best there is!

Patrick DelfinoEwing Anderson, P.S.

Philantech3 recommended a number of different options, explaining each one in a language that we could easily understand. Ray was our point of contact for this project and in speaking with him I knew right away not only was he extremely knowledgeable in this area, but he was incredibly passionate about what he does. He patiently walked us through each step of the project, answering all my questions (I had lots), and was immediately available if we encountered any issues. Network Security is always a category in our annual audit, the report Ray created for us to provide the auditors was simple, easy to read, and exactly what they were looking for. Thank you to the entire team at Philantech3 for all you do!

Jessie Roth, Systems ManagerTri-County Health

Tim BarisHewesCraft Boats

Happy CustomerHarrington SD

It is noted and appreciated. Keep up the good work.

Happy CustomerHarrington SD

The security tune-up service successfully addressed and resolved our security concerns. Ray kept me informed each step of the process and provided insight on what practices we should follow to remain secure. He also worked individually with each staff member to ensure that they understood the best practices to keep their information safe. The process was quick and simple due to Philantech3’s active involvement and communication. The tune-up provided the knowledge and resources necessary to resolve our firm’s security concerns. I highly recommend the service and team at Philantech3 and the security package was invaluable.

Julia Hughes, Office AssistantNorthwest Trustee & Managment

He is also very easy to work with and has always responded immediately to any maintenance needs. He has set up a remote system and staff that provides data security and very prompt and effective software support. I am continually amazed at his innovating ideas, thus the name of his business, as well as his problem solving ability. As you can tell, I am very positive on Wil and his company. I can recommend him absolutely without reservation. I have referred him to several friends to help them with their business data processing problems and needs and without exception, they have contacted me and sincerely thanked me for the recommendation. One individual who was an attorney, said that bringing him in was the best thing that he had ever done for their practice.

Dr. Steven L. BatesThe Center for Oral Health

Thank you so very much.

Happy CustomerKettle Falls SD

Happy CustomerKettle Falls SD

Happy CustomerHarrington SD

Happy CustomerKettle Falls SD

Happy CustomerKettle Falls SD

His staff is knowledgeable and polite when our staff calls for help. Wil and his team are highly respected by myself. Their combination of common sense, high intelligence, and dedicated work ethic will make Philantech3 a great resource for any dental practice. Wil Buchanan and his team are first rate people in all respects. I give them my highest recommendation.

Dr. Kory D. BinghamSpokane Pediatric Dentistry

Friendly and competent in fixing the issue. Most of all, professional service with a smile. I never feel “stupid” when Ben is around. He is wonderful. Thank you!

Happy CustomerHarrington SD

Happy CustomerKettle Falls SD

It’s so nice to be able to access my desktop from anywhere and get/do whatever I want. Thanks to you and your staff!

AccountantDM-T

My problem was resolved quickly and efficiently, and I was back to work in about an hour. Thank you!

Happy CustomerKettle Falls SD

Happy CustomerStevens County Title