Philantech3, A Different IT Experience?

Philantech3, A Different IT Experience?

A Needed Change Most likely if you are taking time away from leading your organization to find another IT service provider, things have not gone well. You’ve been overpromised and underdelivered. Trust has been broken. It’s a terrible feeling and will probably leave...
IT Service Partner (Is Your Partner Local?)

IT Service Partner (Is Your Partner Local?)

Local IT Services vs. Remote IT Services In the Information Technology space, we’ve seen a massive trend towards private equity companies purchasing a whole bunch of IT Service provider companies to form a “platform.” As this trend continues to gain momentum, in many...
Local IT Provider (Why Is Trust Important?)

Local IT Provider (Why Is Trust Important?)

A Matter of Trust We are always surprised when we talk to prospective clients about how unhappy many of them are with their current providers. Why haven’t they replaced the IT provider they don’t trust? We believe that answer lies with the fact that it’s hard to...
IT Services (Flat Rate Billing Vs. Hourly Billing)

IT Services (Flat Rate Billing Vs. Hourly Billing)

Efficient and Effective IT Service Management Given the increasing importance of stable and secure technology in your business, a predictive model to support technology is becoming critical.  Companies that tally up their unplanned (reactive) IT service expenditures...
Are We Solving Problems or Causing Movement?

Are We Solving Problems or Causing Movement?

Are we solving problems or just causing movement? At some point, we have all managed change initiatives. It might have been something small like redecorating a house, or exceptionally large like changing the organizational structure of a company, but at some point, a...