Choose the right VoIP solution for your SMB

Choose the right VoIP solution for your SMB

Many small- and mid-sized businesses (SMBs) turn to Voice over Internet Protocol (VoIP) as their telephony solution. This allows them to make calls either through the traditional desk phones (hardphones) or software-based phones (softphones). Find out the pros and...
Improve collaboration with G Suite

Improve collaboration with G Suite

G Suite has made accessing emails, sharing files, and working remotely much easier. This all-in-one computing, productivity, and collaboration tool can revolutionize small- to medium-sized businesses’ (SMBs) work processes. Here are some tips to configure it. Allow...
BCP tactics to keep your business running

BCP tactics to keep your business running

Whether your business is hit with a brief power outage or by a natural disaster, any kind of interruption to your organization’s productivity cuts into your profits. A business continuity plan (BCP) is critical to ensuring your organization stays open. Here are some...
5 ways to enhance your new laptop

5 ways to enhance your new laptop

Getting a new laptop, especially one of the latest models, can be very exciting. You can look forward to a better user experience with faster speed, more memory, and better battery life. But it’s all for nought if you don’t take certain preventive steps before using...
Not sure what to do with a new iPad? Start here

Not sure what to do with a new iPad? Start here

Even though Apple devices are less customizable than their Android counterparts, new iPhones and iPads still have dozens of settings to configure. Tackling the most important ones takes only a few minutes if you know where to start. Check our recommendations for the...
Warning signs your computer has malware

Warning signs your computer has malware

With the rise of eCommerce and online banking, cybercrime has evolved. Like criminals who pull smash-and-grab jobs, they go where the money is. However, unlike bank robbers, cybercriminals do their best to avoid detection by letting malware do the work for them....
10 Office 365 features you need for work

10 Office 365 features you need for work

Whether you need suggestions for your PowerPoint presentation, someone to edit your Word document, or input data into Excel, Office 365 has the features to help you with a variety of tasks. So the next time you need some help getting work done, try using these tricks...
Top reasons to record your calls

Top reasons to record your calls

Call recording has been a feature in VoIP applications for a while now, but it is underutilized, especially by organizations that do not prioritize interaction with customers. This feature can strengthen the reputation of your company and boost customer satisfaction,...
How OMSs help empower eCommerce

How OMSs help empower eCommerce

Talk of business trends usually revolves around process optimization and efficiency rather than just volume. As such, order management systems (OMSs) are gaining popularity, thanks in large part to their ability to provide immediate results. First off, we need to...