(509) 590-4240 info@ptech3.com

      Testimonials

      Our Clients Love Their IT Services.
      Check Out What Our Clients Have To Say About Expert IT Services.

      Community
      With Philantech3, we moved from a “break/fix” model to a managed technology environment model. We are no longer waiting for something to break. We now have confidence that many issues are addressed long before they have the opportunity to be a problem. Philantech3’s service model is top notch. One call, one point of contact and any challenges are addressed and fixed properly. Hoopfest is a lot of work and we have a great partner for our network technology in Philantech3.

      Matt Santangelo
      Executive Director
      Spokane HoopFest

      Public Service

      ​I would be happy to talk to you about Philantech3! I am the network manager at Northeast Tri County Health District. I have been here for 21 years. In that time we have had four different IT support contracts. Even though we are a small agency, we have a fairly complex system.

      …needless to say, we were at a disaster level when Philantech3 came on board. Will and his team are brilliant, even though I manage the network I am far from an expert. Their ability to communicate and respond in a very timely manner to the few problems we have had are beyond compare. We had a very difficult start up because of past mistakes made on our network. Will and his team worked tirelessly on our project. Our down time was timed early in the mornings or in the evenings and weekends. While working with our data base service providers, Philantech3 was always able to communicate effectively and in a very timely fashion.

      I can only say how extraordinary the team at Philantech3 is. I give them highest recommendation.

      Victoria Eveland
      Northeast Tri County Health District

      Legal

      I first retained the services of Philantech3, FKA Innovation Computing, I believe in April 2008. Since that time, I have only used their services for my IT needs which has included several hardware upgrades for work stations and business servers, and account maintenance on a daily basis. I have found owner Wil Buchanan very knowledgeable, personally approachable and responsive, and his staff as well. I’m sure I’m not one of their biggest customers, but I have been treated as if I were one – courteously and quickly when I have a need. Wil has also been pro-active in contacting me for a review of the services they provide for me and to make me more knowledgeable and aware of things to be aware of to prevent phishing, viruses, etc. before they occur. Philantech3 has serviced my needs well. I highly recommend them.

      Jim Spurgetis
      Managing Partner
      James P. Spurgetis, P.S.

      Legal

      Wil and his Philantech3 company (Philantech3) always are on the cutting edge of IT services which make a Manager feel safe. It is a heavy responsibility to keep our IT infrastructure on line, on task and on budget. (Philantech3) is the best there is!

      Patrick Delfino
      Ewing Anderson, P.S.

      Security

      We knew it was time to beef up our Network Security,  but were not quite sure where to start.  Philantech3 recommended a number of different options, explaining each one in a language that we could easily understand.  Ray was our point of contact for this project and in speaking with him I knew right away not only was he extremely knowledgeable in this area, but he was incredibly passionate about what he does.  He patiently walked us through each step of the project, answering all my questions (I had lots), and was immediately available if we encountered any issues.  Network Security is always a category in our annual audit, the report Ray created for us to provide the auditors was simple, easy to read, and exactly what they were looking for.  Thank you to the entire team at Philantech3 for all you do!

      Jessie Roth
      Systems Manager
      Tri-County Health

      Manufacturing

      Philantech3 has allowed Hewescraft to make a huge improvement in our IT operating environment.

      Tim Baris
      HewesCraft Boats

      EDU

      In the short time that I have been working with Philantech3 I have been very pleased with the speed, effectiveness and professionalism of the staff.

      Happy Customer
      Harrington SD

      EDU

      You guys do a great job of responding to requests quickly. It is noted and appreciated. Keep up the good work.

      Happy Customer
      Harrington SD

      Security

      Philantech3 always provides superior service for our technology needs. The security tune-up service successfully addressed and resolved our security concerns.  Ray kept me informed each step of the process and provided insight on what practices we should follow to remain secure. He also worked individually with each staff member to ensure that they understood the best practices to keep their information safe. The process was quick and simple due to Philantech3’s active involvement and communication. The tune-up provided the knowledge and resources necessary to resolve our firm’s security concerns. I highly recommend the service and team at Philantech3 and the security package was invaluable.

      Julia Hughes
      Office Assistant
      Northwest Trustee & Managment

      DDS

      I know Wil to be a man of unquestionable integrity with a very strong work ethic. He is also very easy to work with and has always responded immediately to any maintenance needs. He has set up a remote system and staff that provides data security and very prompt and effective software support. I am continually amazed at his innovating ideas, thus the name of his business, as well as his problem solving ability.

      As you can tell, I am very positive on Wil and his company. I can recommend him absolutely without reservation. I have referred him to several friends to help them with their business data processing problems and needs and without exception, they have contacted me and sincerely thanked me for the recommendation. One individual who was an attorney, said that bringing him in was the best thing that he had ever done for their practice.

      Dr. Steven L. Bates
      The Center for Oral Health

      EDU

      Appreciate your always prompt and friendly service, along with getting the issue corrected for me. Thank you so very much.

      Happy Customer
      Kettle Falls SD

      EDU

      I think you guys are A-MAZINGH Very quick to jump in and help, easy and accessible for the 3rd party support guy to communicate with, and great follow up.

      Happy Customer
      Kettle Falls SD

      EDU

      I always feel well taken care of. Thank you for your great service!

      Happy Customer
      Harrington SD

      EDU

      I so appreciate how quickly you work on my issues ????

      Happy Customer
      Kettle Falls SD

      EDU

      Thank you for always being so available!

      Happy Customer
      Kettle Falls SD

      DDS

      Philantech3 has provided timely and accurate support after the project was completed. His staff is knowledgeable and polite when our staff calls for help. Wil and his team are highly respected by myself. Their combination of common sense, high intelligence, and dedicated work ethic will make Philantech3 a great resource for any dental practice. Wil Buchanan and his team are first rate people in all respects. I give them my highest recommendation.

      Dr. Kory D. Bingham
      Spokane Pediatric Dentistry

      EDU

      Amazingly quick response to any issues. Friendly and competent in fixing the issue. Most of all, professional service with a smile. I never feel “stupid” when Ben is around. He is wonderful. Thank you!

      Happy Customer
      Harrington SD

      EDU

      Thank you so much! I’m so glad that we have you guys to figure all of this out for us!

      Happy Customer
      Kettle Falls SD

      Accounting

      I just wanted to let you know that things are going great right now Re: the computers. It’s so nice to be able to access my desktop from anywhere and get/do whatever I want. Thanks to you and your staff!

      Accountant
      DM-T

      EDU

      I love this new chat feature!!! It was so much faster and less confusing than emailing back and forth. My problem was resolved quickly and efficiently, and I was back to work in about an hour. Thank you!

      Happy Customer
      Kettle Falls SD

      Public Service

      “Nice job to all! Your team always puts their best foot forward! Thanks, too cool!”

      Happy Customer
      Stevens County Title



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