With Philantech3, we moved from a “break/fix” model to a managed technology environment model. We are no longer waiting for something to break. We now have confidence that many issues are addressed long before they have the opportunity to be a problem. Philantech3’s service model is top notch. One call, one point of contact and any challenges are addressed and fixed properly. Hoopfest is a lot of work and we have a great partner for our network technology in Philantech3.