Meet The Team

IT Support Ian Hansen

Ian Hansen

Service Director

Ian heads up our operation team and makes sure that everything happens when it should happen. He and his team do an amazing job!

IT Support Wil Buchanan

Wil Buchanan

Managing Partner

Wil is one part executive, one part entrepreneur, two parts geek and three parts dad. Too many parts?

IT Support Michael Wallstrom

Michael Wallstrom

L3 Tech/ Automation

Micheal eats, sleeps and breathes automation and documention. Favorite quote "Can that be automated?"

IT Support Russ Hardy

Russ Hardy

Partner

Russ has a passion for growing businesses. He is committed to helping make Spokane a better place by helping businesses thrive in our community.

IT Support Cheryl Wood

Cheryl Wood

Finance

Cheryl makes sure that everthing operates smoothly from a finance perspective. If there is a bean to be counted, Cheryl will make sure it is counted.

IT Support Trevor Robertson

Trevor Robertson

Sys Admin / Project Coordinator

Sys admin extraordinaire! Trevor is always vetting new technologies that help keep us on the cutting (read bleeding) edge.

IT Support Sara Adams

Sara Adams

Dispatcher

Sara is the herder of cats and the doer of impossible deeds. Sara is responsible for the flow of the well-oiled machine that is our help desk.

IT Support Ben Kaeding

Ben Kaeding

L2 Tech/ Telephony

Ben is our resident foodie and tries to add class to the rest of the team. Don't give up Ben! Oh yeah. Ben is also a rockstar technologist. Foodie then geek. In that order.

IT Support Sterling Jahn

Sterling Jahn

Field Tech

When Sterling is not traveling around saving the world from old computers, failed hardware and dust bunnies in server closets, he enjoys growing and oiling amazing amounts of facial hair.

IT Support Aaron Ramos

Aaron Ramos

L2 Tech

Aaron puts the happy in technical support. Leading our service team in "gold stars" (we get these when our customers really like our support), Aaron is always a friendly voice when things go south.